Update by user Sep 17, 2018
Alamo paid refund.
Original review posted by user Jul 31, 2018
Confirm Number 1837753388 or 1836836901
9 Day Rental beginning Sunday April 29, 2018.
To Who It May Concern
My agreement with Alamo stated that my wife was entitled to drive the vehicle without an additional charge. The desk person
at the airport would not give her permission unless I agreed to
pay and additional $ 10.20 a day. Even after I showed them the
agreement, they would not comply. We did not pay the additional amount and subsequently she did not drive the car that week.
I called several times and was told they would issue a credit for
the inconvenience (approx. $ 90.00). To this date I have not received any notice or explanation for the delay. Could you please
look into this matter and let me know what's going on. As you can see this has taken a long time. I do not think is right to be blown
off this way. I have used Alamo in the past and did not have any
problems like this.
Thank you and waiting to hear your response.
Anthony T Sonatore EA
29 Millbrook Drive Middletown, NJ 07748
Cell # 732-977-4197
Reason of review: Pricing issue.
Monetary Loss: $100.
Preferred solution: Price reduction.