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1.5
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On Feb 22, 2019; I submitted a letter to Enterprise Holding Incorporated (EHI) regarding the adjust made but not receiving the refunded amount. I called every day.

No one wanted to assist me was told every call for over ten times THE MANAGER AT THE JACKSONVILLE AIRPORT would be giving me a return call or had made several attempts to contact me. I am returning back to Jacksonville soon and am interested to see how they will respond to me FACE TO FACE.

I still am PIST and have nothing good to say to the consumer who rents from them. BUYER BEWARE.

Product or Service Mentioned: Alamo Car Rental.

Reason of review: Problems with payment.

Monetary Loss: $200.

Preferred solution: Let the company propose a solution.

Alamo Cons: Lack of effective communication.

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AlamoCares
#1663596

Review #1495818, We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to Care@Alamo.com include the exact rental location, your contact telephone number, your claims, rental agreement or reservation numbers and any further information regarding your experience with us.

We look forward to hearing from you. Regards, Carol H.