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The woman who was guiding me to the car was being extremely racist, asking me questions such as " Do you speak english?" in a mocking tone, and not guiding us the properly to our car nor did she give us any instructions

Product or Service Mentioned: Alamo Customer Care.

Reason of review: Poor customer service.

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AlamoCares
#1549915

Thank you for your review. We appreciate it when customers tell us about their experiences and we would like to speak with you further.

Please email ehiescalationscc@mailca.custhelp.com with your contact telephone number, email address, the exact rental office location, rental agreement or reservation information and the details above so we can address this situation.

Thank you. – Carol H.

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