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The woman who was guiding me to the car was being extremely racist, asking me questions such as " Do you speak english?" in a mocking tone, and not guiding us the properly to our car nor did she give us any instructions

Product or Service Mentioned: Alamo Customer Care.

Reason of review: Poor customer service.

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Thank you for your review. We appreciate it when customers tell us about their experiences and we would like to speak with you further.

Please email with your contact telephone number, email address, the exact rental office location, rental agreement or reservation information and the details above so we can address this situation.

Thank you. – Carol H.