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Confirm Number 1837753388 or 1836836901 9 Day Rental beginning Sunday April 29, 2018. To Who It May Concern My agreement with Alamo stated that my wife was entitled to drive the vehicle without an additional charge. The desk person at the airport would not give her...
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AlamoCares
AlamoCares

SpiritualPolarBear528, We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.c...

#1317441
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On June 7, 2017, we returned our rental car to the Cleveland Ohio airport location. The car was in good condition with no damages. We subsequently received a letter dated June 8 and another June 13 alledging damages in the amount of $725.31. We have gone in circles...
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AlamoCares
AlamoCares

Review #1113772 , Thank you for your review. We would like to have the opportunity to look into this for you. Please send a detailed email to ehiescalationscc@mailca.custhelp...

#1113772
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Resolved
I recently took a trip back to Hawaii (Oahu) for some personal business and to visit some friends. I had a car booked through Alamo Rent A Car, who I had used on several occasions when I lived in Hawaii, so I expected this to be a very easy experience. I t could not...
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cpouliot
cpouliot

I was contacted by Alamo's Risk Department and the are closing the damage claim against me. Thank you Alamo.

2.0
#796626
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Resolved
I am very disapppointed at Alamo. My name is Thais and I live in Brazil. I have rented a car at Alamo in BWI on Nov 27th at 11 AM and returned in Washington DC (Union Station) on Nov 29th, at 2PM. I prepaid USD 94.99 for 2 days rent before picking up the car. As I...
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Anonymous
Anonymous

Plain and simple, Alamo sux

2.5
I didn't like
  • Rude and unhelpful
  • Lie was told
  • Do not care
#753661
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Resolved
I booked hum vehicle not Value of $ 136.33 from Washington to New York . Reservation number 1100581766 Any day Take the car hum added extra insurance , and toll free device and have no receipt Value of 145.04 Dollars . Contract: RA # 434157962 RES # 1100582466 QS #...
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AlamoCares
AlamoCares

Alamo Customer Service Reference #150919-001611Previous correspondence with that team on 9/19/2015. -Alamo Cust. Service

I didn't like
  • Improper billing
#702142
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