Review about Alamo Staff from Atlanta, Georgia

42 of 154 Alamo reviews

Rented a car here and the Branch Manager Jamie Wilson was a ***.Made reservation and when I got there they didn't have my vehicle size.

Told me a had to pay the difference. For upgrade. Told me I don't know what you are use to but this how we do it. If they didnt have the car then they should have upgraded me for free.

Enterprise does.again Alamo!

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Reason of review:
Poor customer service
Product or service
Alamo Staff
Review category
Rentals
review #700719

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42 of 154 Alamo reviews
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AlamoCares

Oct 14, 2015 #1048259

Thank you for bringing this to our attention. Please send us a detailed email to Care@Alamo.com with complete details such as: contact information and reservation/rental agreement number. As customer service is of the utmost importance, we would like to look further into this situation for you. Thanks for posting and we look forward to hearing from you soon. Reference #151014-003762. -Tatiana

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