King William, Virginia
Not resolved
1 comment

I was told this morning that I could not rent from Alamo any longer because I did not pass the Enterprise Background check. So what happens to all my Alamo points? Information that would have been useful YESTERDAY.

Product or Service Mentioned: Alamo Car Rental.

Reason of review: Poor customer service.

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Review #1443660, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers.

We would like to speak with you further. Please email with your contact information, exact rental office location, rental contract information and the details above so we can address this.

Thank you. – Carol H.