King William, Virginia
Not resolved
1 comment

I was told this morning that I could not rent from Alamo any longer because I did not pass the Enterprise Background check. So what happens to all my Alamo points? Information that would have been useful YESTERDAY.

Product or Service Mentioned: Alamo Car Rental.

Reason of review: Poor customer service.

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AlamoCares
#1626794

Review #1443660, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers.

We would like to speak with you further. Please email ehiescalationscc@mailca.custhelp.com with your contact information, exact rental office location, rental contract information and the details above so we can address this.

Thank you. – Carol H.