Alamo - Not all helpfull in an emergency
My children were returning to Virginia from visiting me in Montana.Their vehicle broke down in Sioux Falls, SD.
It was not repairable. They were stuck. Being a young family and struggling like most of us they do not have a major credit card. The only car rental that had a mini van in Sioux Falls was Alamo.
I called them to find out how I could get this vehicle for them.
They said I could not go to the Billings office to rent the vehicle, I would have to drive to Sioux Falls, SD (distance of 770 miles) to show my drivers licence and credit card.They said this policy was for security reasons and if they broke it one time where would it stop
Review about: Alamo Car Rental.
Monetary Loss: $500.