Totally disappointed with Alamo as I left my mobile by accident in the rental vehicle on 17th September 2017. I have reported it and have a reference number, but have one reply from their customer service.
I have hounded them daily since returning to the UK. But they don not reply to any further e-mails. Would not use them again ever. I have explained to lost and found that the mobile was in the vehicle when left it at the drop off point.
Once I noticed that I had forgotten my mobile ,I returned to the drop off point and within 5 minutes the vehicle had already been taken for cleaning.
Surely they would have found it. Answer no.
Review about: Alamo Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $674.
Preferred solution: Let the company propose a solution.
I liked: Selection of cars.
I didn't like: Service.