Arlington, VA 22202
Not resolved
2.6
Details
1 comment

I stupidly left 3 garments on the front passenger seat when I returned the car. I have called repeatedly and made a formal loss statement at their lost and found email site.

Nothing helps. I talk until I’m blue in the face, and no one cares.

The items had to have been removed from the car THAT SAME DAY, and it would have been so easy to turn them in, but obviously no one gave a darn. Lost item 11227507 from 5/28/2019.

Product or Service Mentioned: Alamo Car Rental.

Reason of review: Lost and Found.

Monetary Loss: $150.

Preferred solution: Let the company propose a solution.

Alamo Pros: People seemed friendly at the time.

Alamo Cons: No effort to return lost items.

  • lost and found
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AlamoCares
#1724866

PrimeWolverine, we appreciate your comments and honest review and would like the chance to address this with you directly. Please email Care@Alamo.com with your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly.

Thank you. – Carol H.