Double Charged by Alamo & Atlaschoice
I hired a car online using Atlaschoice (UK). They charged my credit card at the time of booking to confirm the booking (28th April).
Upon returning the car, a few days later I received an online invoice from the rental company Alamo charging me in full again for the 9 days of car hire and found they'd already debited my bank account (9th May).
The date is now the 18th June and I'm still arguing with them over the phone trying to get my money back, it's proving to be a real struggle. My bank account statement clearly shows the two seperate charges, but the ability of Alamo and Atlaschoice to speak to each other to resolve this to my satisfaction is zero!
Monetary Loss: $235.