Buyer Beware!I made a reservation thru Alamo for a compact car in Barcelona Spain.
The total charge for my rental should have been $199 (including a GPS unit I rented at the airport for 21 euro). Upon my return from Spain, I discovered three separate charges from Alamo on my credit card statement totaling $65 in overcharges. After several conversations with a rude and inefficient customer service department, I decided to have the overcharges reversed by my credit card company. Based on this experience and the other reviews I have now read, I will NEVER again go back to Alamo or National (they seem to be affiliated).
Hope this review will help someone out there avoid the heartaches that this business can cause by their poor practices.
Absolutely the worst rental car company I have utilized.
Review about: Alamo Car Rental.
Monetary Loss: $65.