Contact Alamo Customer Service
How to Reach a Person at Alamo
Verified Contact Information
Toll-Free Number:
-
1-844-354-6962Managing Or Making Reservations
Customer Service:
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1-800-651-1223Customers With Disabilities
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1-800-803-4444Roadside Assistance
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1-800-522-9292TTY | Reservations for Customers with Disabilities
Alamo Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Alamo Phone Number
1 (844) 354-6962
Average Hold Time
00:03:53
Average Calls duration
5 minutes
Alamo Live Agent Availability
25% of callers successfully reach a real person
Issue Resolution Rate
Low (15% reported full resolution)
Contact Method Distribution
100% phone
Call Volume by Day
View full overview ›
Alamo Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Alamo Phone Number | 1 (844) 354-6962 |
| Average Hold Time | 00:03:53 |
| Average Calls duration | 5 minutes |
| Alamo Live Agent Availability | 25% of callers successfully reach a real person |
| Issue Resolution Rate | Low (15% reported full resolution) |
| Contact Method Distribution | 100% phone |
| Common Reasons for Contact | Request for information, product/ service, payments and charges |
| Customer Effort Score | Low Effort |
| Prepare before the call to Alamo | First and last name, order id or tracking number or email |
Call Volume by Day
Contact Information
Alamo Website:
Alamo Help Center:
Corporate Office Address:
Alamo
600 Corporate Park Dr,
St Louis,
Mo
63105
United States
Summary of Alamo Customer Service Calls
468
TOTAL
CALLS
CALLS
04:17
AVG CALL
DURATION
DURATION
15%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Alamo?
Request for Information Question:
- “Check on a rental”
- “I was told wrong information on a car rental on Sunday then I come to pick up the car on Friday and they giving me a different price from what I was told”
- “Questions about rental from MCO to DW”
Payments and Charges Question:
- “I checked my credit card and saw that an amount had been charged.”
- “Deposit return”
- “Receipt”
Product/ Service Question:
- “Problem with fee”
- “Problem with hire car”
- Complaint bait and switch
Return/ Replace Question:
- “Car return question”
- “Late return”
- “Change Current reservation”
Activation/ Cancellation Question:
- “Cancel reservation”
- “Cancel car rental”
- “Cancel and change airport”
Staff Question:
- “Customer service”
- “Unhappy customer service on my rental”
- “Lack of service”
Refund Question:
- “Refund”
- “For a partial refund problem”
- “For a partial refund”
Shipping and Delivery Question:
- “Lost item not recovered no reference #”
- “Lost items”
- “Lost item”
Cards Question:
- “Credit cards not accepted”
- “Card payment issue”
- “Chicago messed up my rental my card still on hold at atlanta airport can not rent until that is resolved this is imbarassing”
Account Question:
- “I have a complant And big problem and account issues”
- “Set up corporate account”
- “Account issues”
Other Question:
- “Accelerate check in problem”
- “Car missing”
- “Modify reservation”
Compare Alamo Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Alamo