Contact Information

Alamo Phone Numbers

Toll-Free Number:

  • (800) 445-5664

Customer Service:

  • (800) 462-5266
  • (800) 445-5664
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Alamo Email:

Corporate Office Address:

Alamo
Clayton, Missouri 63114
United States

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Summary of Alamo Customer Service Calls

63 TOTAL
CALLS
67% SUCCESSFUL
CONNECTIONS
03:21 AVG CALL
DURATION
30% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Alamo to Ask about:

Payments and Charges Question:

  • “Bill need copy”
  • “Too take payment out for the car”
  • “Charges”

Request for Information Question:

  • “Reservation question”
  • “Confirmation number”
  • “Rental confirmation”

Product/ Service Question:

  • “Crash Investigation”

Account Question:

  • “Change password”

Refund Question:

  • “For 2 refunds”

Return/ Replace Question:

  • “Flight changed”

Activation/ Cancellation Question:

  • “Cancel order”

Other Question:

  • “Confirm reservation”
  • “Rental car pricing” , Review # 1700606
  • “Query”

Alamo Rating Stats

1.7 out of 5 stars
based on 103 reviews
See all 231 reviews

Rating trend

About

Alamo Terms of Service
EAN Services, LLC (Alamo or www.alamo.com provides this Website (Site) for The Customer's use, subject to these Terms of Use and all applicable laws and regulations. Please read these Terms of Use carefully. By accessing and/or using the Site, The User of company services fully and unconditionally accept and agree to be bound by these Terms of Use, including binding arbitration. If The Client of Alamo do not agree to them, please do not visit or use the Site. Alamo reserves the right to revise these Terms of Use, so please check back periodically for changes. The Client's continued use of the Site following the posting of any changes to these Terms of Use constitutes The User's acceptance of those changes. Updates will be evidenced by a more recent Last Updated date at the top of this page. All changes are effective immediately when Alamo post them, and apply to use of the Site thereafter.
To read more: https://www.alamo.com/en_US/car-rental/terms-of-use.html
Top Alamo Services

Car Rental, Customer Care, Car Rental Booking

Alamo Pros and Cons

Pros: Clean car, Car we reserved, Selection of cars, Staff and price policy, People seemed friendly at the time

Cons: Customer service, Extremely unhlepful customer service, How i was treated, Rude and unhelpful, Representation of charges

Related Companies

City Car Club

Summary

Alamo is a company that provides vehicle rental services. It is one of the most popular and reliable vehicle rent brands and there are a lot of customers' feedbacks. Alamo provides its budget-minded members with the lowest fares and numerous discounts on car rental, and other related offerings. The company offers multiple benefits, miles reward program, numerous destinations, emergency cash and many other services. Besides, Alamo provides trucks, vans, convertibles, pickups and other cars for car rental. The company offers various travel coupons for regular preferred customers.

At the present time Alamo is one of the most popular companies with budget-minded travelers.

Alamo reviews and complaints

Alamo is ranked 58 out of 891 in Rentals category

Area Served

USA, Other

Payment Methods

VISAAmerican ExpressMasterCard

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Alamo Stats

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Number of Calls

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