Alamo - Bad Service and unauthorized charges to my credit card
I rented a basic car for $70.00 usd for one week while in Mexico.When I got there they pulled the usual stuff, trying to get me to upgrade the car get full insurance etc.
I ended up getting insurance with them for any property damages I may cause since my credit card covered my damages and I declined all further insurance. I was driving from Caccun to Telum, I stopped in Playa to eat and noticed I had no lock on my door, it was a hole literally so I wasted 4 hours in playa changing my car. My week passed and it was time to drive back to Cancun, as I was driving back the police stopped me, and guess what the cars registration wasn't paid, luckily the officer was understanding and didn't issue me an infraction. The car was returned on time without any damages.
A week after my return I was charged an extra $170usd, I tried calling someone at Alamo mexico and could never get anyone on the phone and no one has ever responded to my emails.
Its been 4 months and im still battling with them through my credit card.It was my first and last experience with Alamo, I will never do business with them again.
Review about: Customer Service.
Review #469183 is a subjective opinion of a user.