Not resolved
2.0
Details
1 comment

Alamo in playa del carmen in mexico at street 6 avenue 5 doesnt respect customers. In two different occasions (2019 july 11th and 13th) told us they doht have a car even though i have book previously and even completes the check in.

Sandra and Carlos were the sales person.

It is a big disrespect with consumers. We has plans destroyed by this bad company.

Product or Service Mentioned: Alamo Car Rental.

Reason of review: Problem with delivery.

Monetary Loss: $100.

Preferred solution: Price reduction.

Alamo Cons: No car available, Extremely unhlepful customer service.

  • No Car For Reservation
Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
AlamoCares
#1724861

Review #1586835, we appreciate your comments and honest review and would like the chance to address this with you directly. Please email Care@Alamo.com with your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly.

Thank you. – Carol H.