Rented a car here and the Branch Manager Jamie Wilson was a ***. Made reservation and when I got there they didn't have my vehicle size.
Told me a had to pay the difference. For upgrade. Told me I don't know what you are use to but this how we do it. If they didnt have the car then they should have upgraded me for free.
Enterprise does. again Alamo!
This person wrote the review because of poor customer service at Alamo and attached a photo. Reviewer claimed that he or she wants Alamo to read this review and look into the issue (if any).
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.