Not resolved
1.0
Details
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Website
1 comment

Rented a car here and the Branch Manager Jamie Wilson was a ***.Made reservation and when I got there they didn't have my vehicle size.

Told me a had to pay the difference. For upgrade. Told me I don't know what you are use to but this how we do it. If they didnt have the car then they should have upgraded me for free.

Enterprise does.again Alamo!

This person wrote the review because of poor customer service at Alamo and attached a photo. Reviewer claimed that he or she wants Alamo to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Alamo and alamo manager for you to read. This information may help you with your purchase decision.

Had an Experience with Alamo?

Write a review

Comments

Terms of Service
Post Comment
Cancel
AlamoCares
#1048259

Thank you for bringing this to our attention.Please send us a detailed email to Care@Alamo.com with complete details such as: contact information and reservation/rental agreement number.

As customer service is of the utmost importance, we would like to look further into this situation for you. Thanks for posting and we look forward to hearing from you soon.

Reference #151014-003762.-Tatiana

You May Also Like

Alamo not honoring their own requirements for Mexican 3rd party liability insurance Alamo "Your own site says that as long as I purchase third party liability insurance from a Mexican insurance company, I have the right to use that insurance for my rental...." Read more Alamo - Bad Service and unauthorized charges to my credit card Alamo "I rented a basic car for $70.00 usd for one week while in Mexico. When I got there they pulled the usual stuff, trying to get me to upgrade the..." Read more Enterprise Rent A Car - ENTERPRISE FALSE HAIL DAMAGE CLAIMS Enterprise Rent A Car "In May of 2014, through the recommendation of my insurance co., I rented a car from Enterprise while my car was being repaired. When I picked up the vehicle,..." Read more I rented a vehicle at the Dulles Airport location and returned it undamaged. Alamo claimed that I did $3,192 worth of damage to the vehicle. Alamo "...I received a letter in the mail from Alamo stating that I had damaged their vehicle and that the damages totaled $3,192.02..." Read more Pepperfry - Cheap & Fake Quality Products along with No Returns Pepperfry "Hi there, This is your valuable customer who had placed Order: 303369106 through which Duplicate Tupperware Bottles were delivered to me. I even confirmed that these Bottles were Duplicate by..." Read more Taco Bell - Horrible manager got stank attitude Taco Bell "It is 2pm to 2:30pm I was at 2840 w. College Taco Bell I ordered two 5 dollar box cravings meals. I have never ordered this before. I ordered at..." Read more Swagtron sent me a dangerous unit, refused to take responsibility afterwards Swagtron "I sent in a swagtron scooter for tire replacements in August. They sent me back my unit with multiple unauthorized repairs done, including a replacement engine with fewer gear options...." Read more Kenneth Cole - WALLET DEFECTED ,WITHOUT USING IT WAS TORN Kenneth Cole "WORST PRODUCTS....INFACT SPURIOUS MATERIAL USED..... NO COMPARISON WITH MK OR WITH COACH...KENNETHCOLE REACTION ....A BIG NO TO KENNETHCOLE REACTION... THE COMPANY HAS NO ANSWER.....THEY SAY GET IT REPAIR FROM A..." Read more