Product: Alamo Manager Clear all filters (6 of 6 reviews match)
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The Manager @LAX airport rental service was not professional with us when we went to rent a car on Sep 24th 2016. She did't even listen to our words what we were explaining about and did scolded us for asking for rental service. That was really ridiculous and not...
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AlamoCares
AlamoCares

#927522, customer service and satisfaction are very important to us at Alamo. I would like to follow up with you. Please email me at care@alamo.com with the complete details, ...

AlamoCares
AlamoCares

review #927522 by anonymous, We’ve noted your comments and we would like to have the opportunity to look into your concern for you. Please send us a detailed email to care@ala...

2.5
Product
Alamo Manager
I liked
  • Car we reserved
I didn't like
  • Very poor customer service
#927522
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Alamo - Manager Review from Atlanta, Georgia
Rented a car here and the Branch Manager Jamie Wilson was a ***. Made reservation and when I got there they didn't have my vehicle size. Told me a had to pay the difference. For upgrade. Told me I don't know what you are use to but this how we do it. If they...
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AlamoCares
AlamoCares

Thank you for bringing this to our attention. Please send us a detailed email to Care@Alamo.com with complete details such as: contact information and reservation/rental agree...

1.0
Product
Alamo Manager
#700719
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My parents came to visit me in the UK and had reserved a car from Alamo near Heathrow for two weeks to drive around. After waiting in line for nearly 1.5 hours to pick up the car, they received a faulty vehicle that started smoking on the road halfway through their...
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AlamoCares
AlamoCares

We’ve taken note of your concern and would like to have the opportunity to look into this for you. Please send us a detailed email to care@alamo.com including the exact rental...

Product
Alamo Manager
#435457
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My husband and I have rented a honda Civic from the Alamo location at Miami International airport on October 20 and have returned the vehicle to the same location on October 26 ( saturday at 7Am). As we were late to catch our flight back to Brasil, we forgot a couple...
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AlamoCares
AlamoCares

Csilva, We would like to look into your complaint of lost items. Please email us your contact information, rental agreement number, and all the details of your complaint...

Product
Alamo Manager
#355919
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The man who was to take me to the lot to get the car complained he was working a night shift and tired; left me at the door and let me walk to the lot on my own "take any car you want"; did not offer to help me with my luggage; did not come with me to do a walk-thru on...
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Product
Alamo Manager
#268567
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National/Alamo worst customer service, rudest management. I accidently missed my turnoff at SFO and wound up in their lot instead of Budget. They wouldn't let me out of the lot because it was against policy. The kid at the booth told me to drive the wrong way down...
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Anonymous
Latacha Banks

maybe you should take part part in some of the blame . you did drive the wrong way and after all it was against companies policy to let you out the lot or open the gates

Anonymous
David Tinney

Sorry. forgot to give you the url: davidtinney.blogspot.com/2007/01/david-tinney-on-alamo-rental-cars.html

Product
Alamo Manager
#126479
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