Product: Alamo Car Rental Clear all filters (0 of 127 reviews match)
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The day before our month was up we went back into Rochester airport location to extend in also upgrade our rental.we recieved our upgrade paperwork in went on our journey..Days later we recieved a phone call stating that we had to renew our contract.We notified them...
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AlamoCares
AlamoCares

SharpLeopard481,We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp...

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Alamo Car Rental
#1257514
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Allegiant Air - Alamo cars rental

I made a reservation trout allegiantair to get a car rental Alamo and i pay for that in advance ,then after i return the car to Alamo company they charge me $311 dollars more without TELL ME. Now know that I not used this company any more bad services.
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Alamo Car Rental
#1204389
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I rented a car from Alamo in West Palm on Feb 14 and returned it on Feb 18. When I placed my luggage in the trunk and started to walk around & inspect the car, the employee told me not to bother because the guard gate at check out had video that took pictures of all...
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AlamoCares
AlamoCares

Review #1201447,We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp...

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Alamo Car Rental
#1201447
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I rented a car in Florida during hurricane Irma Customer service at airport was very unfriendly, car was dirty, pacifier in door, chicken nuggets and French fries in back floor board, no walk around at airport as I now see I should have checked the car thoroughly but...
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AlamoCares
AlamoCares

Review #1170401, we appreciate it when customers tell us about their experiences and we recognize how disappointing it is to receive a rental vehicle that is not as fresh as y...

1.0
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Alamo Car Rental
#1170401
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I have asked the representative to provide me full insurance coverage for the rental car.She told she have given me full coverage includes collision damage waiver and liabilities. I have met with an accident, after the incident i came to know that she has not provided...
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AlamoCares
AlamoCares

divya_2018, we value your feedback and review. We would like to speak with you further. Please email ehiescalationscc@mailca.custhelp.com with your contact information, exac...

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Alamo Car Rental
#1167205
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Alamo Houston is absolutely TERRIBLE!!!!!! We waited for over 1 hour for the mini van we requested to rent over a month.We arrived at the rental location at 9:50. It is now 11am and they keep giving excuses. We having been renting cars for awhile. Now with this...
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AlamoCares
AlamoCares

Banke, we’ve noted your comments and would like to have the opportunity to look into this for you. Please send a detailed email to ehiescalationscc@mailca.custhelp.com include...

h.kitchener
h.kitchener

Never liked Alamo after a bad experience 20 years ago in Florida with them but, in my experience you should go with Avis and not Hertz after their treatment of my son coming h...

1.0
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Alamo Car Rental
#1135669
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I rented a car with gas leaking and alamo is charging me 8k
Letter sent to alamo on nov 12th Dear Shenell, Good morning! As I didn’t receive a reply from this office I decided yesterday to drive to fort myers and speak directly to the manager. Unfortunately, I had to call police for the Alamo staff Mike (sub director) cause he...
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AlamoCares
AlamoCares

Ms. Marques, Thanks for your feedback. We appreciate it when customers tell us about their experiences. I have forwarded your comments to our Florida Regional management and o...

1.0
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Alamo Car Rental
#1133176
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I spent almost an hour trying to get in touch with the rental center at the BWI airport, even spoke to Alamo and they gave me the direct number at the airport to call in which after several attempts and no answers I left a message. I wanted to make sure everything was...
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AlamoCares
AlamoCares

vmk110, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to speak wit...

1.0
Product
Alamo Car Rental
#1129502
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Rented a car on line in advance of trip to Lisbon. Also purchased Allianz rental car collision coverage policy in advance, as suggested on their website. When we arrived - they would not accept our insurance policy - good for their car and in any country, and a policy...
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AlamoCares
AlamoCares

salieb, We’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com inc...

1.4
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Alamo Car Rental
I didn't like
  • Extortion
#1117328
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On June 7, 2017, we returned our rental car to the Cleveland Ohio airport location. The car was in good condition with no damages. We subsequently received a letter dated June 8 and another June 13 alledging damages in the amount of $725.31. We have gone in circles...
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AlamoCares
AlamoCares

Review #1113772 , Thank you for your review. We would like to have the opportunity to look into this for you. Please send a detailed email to ehiescalationscc@mailca.custhelp...

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Alamo Car Rental
#1113772
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