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Alamo - Paid $184 not to drive one of their cars

Wife was flying to Chicago so I rented a car through Alamo. $253 for 8 days paid in advance. Wife missed her flight so I called them up & cancelled the car. They called it a noshow & only refunded me $69. So basically I got charged for 5 days of rental on a car I didn't even see. #alamosucks
2.2
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#1059408
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I had reserved a compact car online at DTW airport and told when booking with a live Alamo rep that it was $91 + insurance for the three days (awesome!!), and to have $177 open on my credit card for a deposit. I was happy about those prices. First time ever at Alamo at...
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AlamoCares
AlamoCares

anonymous Review #1046965, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalat...

#1046965
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I rented a car from alamo on march 19. I paid with a debit card and was charged 189.34 for a weekly rental. I kept the car for a month. I was charged every week until i returned the car. They charged me 823.00 when i returned it as if i hadnt paid anything. Told me all...
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AlamoCares
AlamoCares

anonymous Review #1040123, We’ve noted your comments and we would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@m...

#1040123
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First, Alamo take me 4 dollars per day for highway, for the system. Never some one told me about this before. Ok. The highway I took was in total six dollars. But finally I have to paid more than 35 dollars to Alamo. When I call them to understand whats happen, they...
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AlamoCares
AlamoCares

gaelle1212, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.c...

Anonymous
Carlos

Your comment hurt my brain

1.0
I didn't like
  • Customer service
#1039015
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This has been one of the most frustrating experiences I've ever had with a company! My husband, who has a bad back, rented a car for a round-trip trip, but started experiencing back problems part of the way through his trip. Instead of the long drive home we decided it...
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AlamoCares
AlamoCares

Lado, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.custhel...

1.0
I didn't like
  • Customer service
#1020852
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Husband and I rented car at Fort Myers Airport. We didn't use car much as ended up caring for sick relative. Husband had to drive sick relative to her home state. I had to return car myself. Total unaware of anything wrong, upon check in I was greeted by Alamo worker...
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AlamoCares
AlamoCares

review #1013423 by anonymous, We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to ehiesca...

Alamo, Texas
#1013423
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Monica, at SEA checked me out for $167. I checked my booking and it was for $150. She said: 1) It was because I was a half hour early. 2) I should have read what I signed and realized there were extra charges. 3) She wasn't aware I was being charged more (despite...
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AlamoCares
AlamoCares

review #1007196, We’ve noted your comments and we would like to have the opportunity to look into your billing concern for you. Please send us a detailed email to ehiescalatio...

1.5
#1007196
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I have a item in lost and found which Alamo has located and given me a number for, but I am unable to speak to anyone regarding the item in Lost and Found. I am completely unable to speak to anyone in car rental location either. I have literally tried for days to reach...
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AlamoCares
AlamoCares

anonymous review #992192, We’ve noted your comments and we would like to have the opportunity to assist you. Please send us a detailed email to ehiescalationscc@mailca.custhel...

#992192
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I rented minivan and that car was not good condition because it didn't have melting snow for windshield, it was clog. I had to go back at the airport to change a new car ( about 30min drive). A woman at the counter tried to argue me that it just frozen from the...
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AlamoCares
AlamoCares

Anonymous Review #992160, We’ve noted your comments and we would like to assist you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com include the exact ...

1.0
#992160
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I Have never provided a review, good or bad, but this is a must. I rented a car Saturday from Alamo at RSW airport in Fort Myers, Florida. I visited friends for 2 days in Naples and woke up this morning to a dead battery. I managed to get a jump and drove to see my...
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AlamoCares
AlamoCares

user45375060, We’ve noted your comments and we would like to have the opportunity to look into this for you. Please send us a detailed email to care@alamo.com include the exac...

#972621
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