Alamo Phone Numbers and Emails

Toll-Free Number:

  • (844) 354-6962
    Managing Or Making Reservations

Customer Service:

  • (800) 651-1223
    Customers With Disabilities
  • (800) 803-4444
    Roadside Assistance
  • (800) 522-9292
    TTY | Reservations for Customers with Disabilities
  • (844) 357-5138

Accessibility:

  • (844) 602-3271
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact?

Most Popular Number:

(844) 354-6962
Managing Or Making Reservations
Total calls: 98 Issues resolved: 4 Last call: Mar 25, 2024

What Is the Alamo Customer Service Phone Number?

Alamo provides separate contact numbers to reach out to Alamo customer service for the convenience of its users. Customers can call Alamo car rental by dialing their toll-free number, 1-844-354-6962. Call Alamo using this phone number to enquire about making reservations and management. This number is available for help 24 hours, seven days a week. If you need Alamo customer support for roadside assistance, the round-the-clock number to dial is 1-800-803-4444.
Similarly, customers with disabilities can contact Alamo Car Rental 24 hours, seven days a week by dialing 1-800-651-1223. The TTY phone number to reach the Alamo corporate office is 1-800-522-9292. Alamo customer care can be reached at another number, 1-844-357-5138. This number is in operation from 7:00 AM to 7:00 PM CDT. These multiple phone numbers are available to facilitate convenient communication with the company.

What Is the Alamo Corporate Office Address?

Alamo Car Rental corporate office is at Alamo 600 Corporate Park Dr, St Louis, Missouri 63105, United States. This Alamo Rental corporate office is the primary location for the company’s extensive and everyday operations that are crucial for overseeing different areas of the industry. The office is used for several strategic purposes while ensuring customers can visit it to fix their problems. Whether you have inquiries, business engagements, or concerns, this Alamo rental corporate office is where you connect with the support team dedicated to helping you resolve your issues as efficiently as possible. Moreover, the address is also used to send correspondence related to customer service-related issues.

Can I Contact Alamo Customer Care via Email Address?

Alamo customer service currently needs to provide a public email address to its users. Nevertheless, there are other ways to contact Alamo car rental. For instance, customers can call Alamo using one of the multiple phone numbers provided by the company. Another alternative is to fill out the contact form on the website. Once you submit the form, Alamo customer service reviews it and gets back to you within two to three working days. While there is no email address, the company has introduced the live chat feature to enhance the customer experience. This feature is available between 8:00 AM and 5:00 PM CT, Monday through Friday. It is unavailable on the weekends and holidays.

PissedConsumer Club

Contact Information

Alamo Website:

Alamo Help Center:

Corporate Office Address:

Alamo
600 Corporate Park Dr,
St Louis, Missouri 63105
United States

Alamo Rating Based on 161 Reviews

Rating details

1.9
more details
Customer service
Product or Service Quality
Reliability
Price Affordability

Rating stats

Rating trend

How Good is Alamo's Customer Service?

Jillyan Yrc
Jillyan Yrc
Feels Disappointed | Nov 21, 2023

Frustrating to say the least. Almost 2 months of weekly contact with no promised refund and again no manager call back lastly as promised.

Read full quote
Tor Fah
Tor Fah
Feels Disappointed | Oct 03, 2022

Very challenging with my bill. Lots of additions to my bill I did not ask for

Read full quote

Summary of Alamo Customer Service Calls

391 TOTAL
CALLS
04:23 AVG CALL
DURATION
18% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Alamo?

Request for Information Question:

  • “Confirm reservation”
  • “Concern gun shots that was done when I was renting one of your cars”
  • “Complaint abd need help”

Payments and Charges Question:

  • “Charged money”
  • “Double charge for my card”
  • “Overcharge”

Product/ Service Question:

  • “Leaking tyre needs replacing”
  • “I want to make a reservation”
  • “Wifi not working”

Activation/ Cancellation Question:

  • “Check to make sure reservation was cancelled”
  • “Cancellation and vehicle location”
  • “Flight got canceled”

Return/ Replace Question:

  • “Can the additional driver return the vehicle?”
  • “Late return”
  • “Reent economy car with unlimited miles for pickup and drop off3 days return”

Staff Question:

  • “Unhappy customer service on my rental”
  • “Lack of service”
  • “Unsatisfied Customer Service”

Refund Question:

  • “Refund”
  • “For a partial refund problem”
  • “For a partial refund”

Cards Question:

  • “Credit cards not accepted”
  • “Card payment issue”
  • “Chicago messed up my rental my card still on hold at atlanta airport can not rent until that is resolved this is imbarassing”

Account Question:

  • “I have a complant And big problem and account issues”
  • “Set up corporate account”
  • “Account issues”

Shipping and Delivery Question:

  • “Lost items”
  • “Lost item”

Other Question:

  • “Urgent help”
  • “My rental”
  • “Item left at Alamo desk- agent called me but no one answers call left for me.”

About

Summary

Alamo is a company that provides vehicle rental services. It is one of the most popular and reliable vehicle rent brands and there are a lot of customers' feedbacks. Alamo provides its budget-minded members with the lowest fares and numerous discounts on car rental, and other related offerings. The company offers multiple benefits, miles reward program, numerous destinations, emergency cash and many other services. Besides, Alamo provides trucks, vans, convertibles, pickups and other cars for car rental. The company offers various travel coupons for regular preferred customers.

At the present time Alamo is one of the most popular companies with budget-minded travelers.

Alamo reviews and complaints

Alamo is ranked 61 out of 567 in Rentals category

Area Served

USA, Other

Payment Methods

VISAAmerican ExpressMasterCard

Compare Alamo To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Hertz image
1373 reviews
1.6
Enterprise Rent A Car image
2435 reviews
1.8
Budget Rent A Car image
854 reviews
1.5
Write a review
Do you have something to say about Alamo? What happened? What can we help you with?
Submit review Don't show this popup