1.3
  • clean car1 votes
  • Being induced to error1 votes
  • Being scammed for false damages1 votes
  • Being lied to1 votes
Is this your company?
Please check our
business solutions

  • Dec 15
  • Rentals
  • London, London
  • Car Rental
  • 1
  • 1
  • 19
  • REVIEW RATING 4/5

I recently rented a car from Alamo LA for 10 days, i parked it in a parking lot and when i returned to the car another vehicle had scratched the car. When i returned the car to Alamo i explained what had happened, the young guy assured me that it was so minor that it was easily buff out and was reluctant to even put the damage on record but his manager insisted. I left LA thinking that i would... Read more

Was this review helpful? 0 0

  • Dec 12
  • Rentals
  • Winter Haven, Florida
  • Car Rental
  • 1
  • 1
  • 8
  • REVIEW RATING 4/5

36 hours ago, we hired a compact for five weeks, pickup Orlando Airport, with my wife as main driver. Based on previous rentals in Florida and confirmed by online research, we assumed a second, spouse driver i.e. me could be added free-of-charge. Not with Alamo, apparently. The guy at the desk said, without a shred of sympathy, it would be $10 a day. Having read of airport counter clerks... Read more

Was this review helpful? 0 0

  • Dec 09
  • Rentals
  • Lynbrook, New York
  • Kia Automobile Rental
  • 1
  • 1
  • 19
  • REVIEW RATING 4/5

No More Alamo DANGER, EMOTIONAL STRESS, and RIDICULOUS policies ! RA# : 731890431 1. On November 19, 2014 (Approx. 12:20PM), I picked up a Kia rental at Miami Airport. It was raining really hard outside and the conditions were effecting the condensation and blurring of all the windows. The pickup / parking area was not completely protected against the elements. When I drove outside of the... Read more

Was this review helpful? 0 1

  • Dec 01
  • Rentals
  • Belo Horizonte, Minas Gerais
  • Airport Car Rental
  • 2
  • 2
  • 34
  • REVIEW RATING 5/5

In early september, 2014, me and my fiancé placed an online reservation for a car at Miami International Airport Alamo Car Rental. On the submission form we applied only for the services we considered important for our use, and then we pre paid the total amount of this service. On the pickup date (October 25th) the lady who attended us, as usual, offered some additional services. We said that we... Read more

Was this review helpful? 0 0
  • From mobile
  • Alamo
  • Nov 27
  • by anonymous
  • #562896

I had a prepaid car rental and they gave my car away it wasn't ok Add comment

  • Nov 24
  • Rentals
  • Houston, Texas
  • Rental Car Reservation
  • 2
  • 2
  • 26
  • REVIEW RATING 5/5

What follows is a copy of an email I will send to Alamo. It explains the nature of complaints I have that have soured my experience with Alamo rentals "Hello, I am emailing with some disputes to my bill for reservation no. _____ . While many aspects of my bill appear to be fine and just, there are some key areas in which Alamo representatives have misinformed me of how much I would be charged,... Read more

Was this review helpful? 0 0

  • Nov 16
  • Rentals
  • Ventura, California
  • Car Rental
  • 1
  • 1
  • 21
  • REVIEW RATING 4/5

we rented a car from Illinois to Burbank Airport. The following day we were rear ended, and it wasn't our fault.the car wasn't driveable after that. So we called lol to arrange for a tow truck for them to take it back to the facilities, and of course you wanted to rent another car. Apparently this is the first time this has ever happened in the history of Alamo because the agents were completely... Read more

Was this review helpful? 0 0

  • Nov 07
  • Rentals
  • San Diego, California
  • Car Rental
  • 1
  • 1
  • 24
  • REVIEW RATING 4/5

I was on business trip and company would not pay for more than compact car. Alamo gave me a Ford Taurus and guaranteed me that I would not be charged an upgrade. I did not request an upgrade and stressed my concern to Alamo. I was charged an extra $450 and when I received my bill I tried to dispute it. They would not work with me at all. This company is not worth renting a car from and having... Read more

Was this review helpful? 0 0

  • Nov 06
  • Rentals
  • Car Reservation
  • 1
  • 1
  • 17
  • REVIEW RATING 4/5

Joined Alamo Insider while reserving a vehicle since it guaranteed a 5% discount...per their website. When I went back to finish the reservation, the price had increased by $50. Calls to the company were met with complete disinterest and no help whatsoever. All they would say, over and over, was that the computer gives the best rate available at the time of the reservation. Evan after... Read more

Was this review helpful? 0 0
  • From mobile
  • Alamo
  • Oct 31
  • by anonymous
  • #552758

Freakin suck.....only customers coming off a plane can use a debit card?? Wtf stereo type bs is that....ur company is a joke....*** ur customer service... Add comment

More results for "alamo"

Product Results

Tag Results

Company Results

 
×
You are reading about Alamo.
Filing a new complaint about
×